Built for Australian Healthcare
Your patient data never leaves Australian shores. Designed from the ground up for Australian privacy requirements and healthcare standards.
Start Free TrialAustralian Hosted
All data stored on Australian servers. Audio, transcripts, and patient information never leave the country.
APP Compliant
Designed for Australian Privacy Principles compliance. We understand Australian healthcare privacy requirements.
Encrypted
All data encrypted in transit (TLS 1.3) and at rest (AES-256). Your patient information is always protected.
Audit Trail
Field-level change tracking with IP logging. Complete visibility into who accessed what and when.
Aligned with Australian frameworks
Bloom is designed to fit the regulatory and professional guidance that governs clinical documentation and AI in Australian healthcare. We reference the frameworks below so customers can map Bloom into their own governance and risk processes.
Australian Privacy Act 1988 & APPs
Designed for the Australian Privacy Principles - data handling, access, correction, security, and cross-border disclosure.
State & territory health records legislation
Retention and handling practices aligned with Australian health records legislation across states and territories.
ACSQHC AI Clinical Use Guide
Safe, transparent, clinically governed use of AI in care. Bloom's citation chain supports the Ambient Scribe Scenario (Sep 2025).
safetyandquality.gov.auAIDH - AI scribes in healthcare workflows
Adopts the PDQI-9 standard: notes must be "verifiable by the transcript". Bloom's per-sentence citations operationalise this principle.
digitalhealth.org.au (Jun 2025)RACGP - AI scribes guidance
Aligned with RACGP guidance on evaluating and safely deploying AI scribes in Australian general practice.
racgp.org.auAHPRA - AI in healthcare
Supports practitioners meeting their professional obligations when using AI in care - verification, accountability, and patient safety.
ahpra.gov.auAMA - Artificial Intelligence in Healthcare (Aug 2025)
AI augments clinical judgement, it does not replace it. Accountability stays with the treating clinician - a principle Bloom is built around.
ama.com.au (PDF)TGA - Therapeutic Goods Administration
Bloom operates as an administrative tool and does not currently meet the medical-device definition under the Therapeutic Goods Act 1989 (Cth). We monitor TGA guidance on digital scribes.
tga.gov.auAddressing the risks of
Regulators, colleges, and professional bodies have named specific risks with AI scribes. Here is how Bloom is designed to support your clinical practice around each one.
What about hallucination?
The risk that AI generates content that wasn't actually said.
Every AI-generated sentence carries a clickable citation back to the source transcript segment and the exact audio timestamp. When you want to check a detail, the evidence is one click away - play the audio from that moment and confirm.
What if something from the consultation gets missed?
The risk of omission - details that didn't make it into the note.
The full audio and transcript sit alongside every note, so you can go back and check whenever you need to. Nothing from the consultation is lost - if a detail is missing from the note, the source is right there.
How do I stay in control of what gets signed off?
Keeping clinical oversight of AI-generated content.
Every note waits for your sign-off before it's final. Citations make review fast, and field-level audit logs capture what changed and when - so your oversight is supported, and if you ever need to show your working, the trail is there.
What about patient consent for ambient recording?
Fitting ambient AI into the consent conversation you already have.
Bloom works with the consent process you already run - we're not here to replace it. If a patient prefers not to be recorded, dictation mode is there as a fallback with no change to your workflow. A patient information flyer is on the way to make the conversation easier to have in the room.
Where does our data go? Is it used to train AI?
Data sovereignty and how your patient information is used.
Your patient data stays in Australia - stored and processed in AWS Australian region(s). Clinical audio and transcripts don't leave the country, and your data is never used to train or fine-tune AI models.
Does Bloom make clinical decisions?
Keeping the line between documentation and clinical judgement clear.
No. Bloom is a documentation tool - it captures and structures the record of what happened in the room. It doesn't suggest diagnoses, flag decisions, or offer treatment advice. Your clinical judgement stays yours; Bloom just takes the paperwork off your plate.
Role-Based Permissions
Control who can access what with fine-grained role-based access control. Assign Owner, Doctor, or Staff roles with appropriate permissions.
- Owner
Full access including billing and team management
- Doctor
Full clinical access to patients, consultations, and notes
- Staff
Administrative access for scheduling and patient management
Security Features
Security You Can Trust
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