# Bloom Health

> Bloom is an AI clinical documentation platform for Australian healthcare. The core differentiator is full citations — every AI-generated sentence in a clinical note links back to the exact moment in the source audio and transcript, so clinicians can verify what the AI wrote against what was actually said. Bloom is Australian-hosted, designed for Australian Privacy Principles compliance, and supports general practitioners, specialists, and allied health providers.

## Product

- [Features overview](https://bloomhealth.ai/features): All Bloom features across AI scribe and practice management.
- [Full Citations](https://bloomhealth.ai/features/citations): The core differentiator. Every AI sentence links to the source transcript and audio so clinicians can verify it.
- [Live Transcription](https://bloomhealth.ai/features/transcription): Real-time transcription with speaker diarization, dictation mode, and audio upload.
- [Smart Templates](https://bloomhealth.ai/features/templates): AI-powered structured clinical documents (SOAP notes, referrals, patient letters).
- [Patient Management](https://bloomhealth.ai/features/patients): Patient records, status tracking, demographics, activity log.
- [Calendar & Appointments](https://bloomhealth.ai/features/calendar): Scheduling with recurring bookings, multi-provider support.
- [Address Book](https://bloomhealth.ai/features/address-book): External clinical contacts for referrals and letters.
- [Team Management](https://bloomhealth.ai/features/team): Multi-provider organisations, roles (Owner / Provider / Staff), free staff seats.

## Integrations

- [Integrations overview](https://bloomhealth.ai/integrations): EMR and clinical system connections.
- [Genie EMR](https://bloomhealth.ai/integrations/genie): Bi-directional sync for patients, appointments, and providers.

## Pricing

- [Pricing](https://bloomhealth.ai/pricing): $99 AUD per provider per month, ex GST. Staff accounts are free. 30-day free trial, no credit card required.

## Trust, security, and compliance

- [Security and compliance](https://bloomhealth.ai/security): Australian hosting, encryption, audit trail, role-based access, and alignment with Australian healthcare frameworks (Privacy Act 1988, ACSQHC AI Clinical Use Guide, RACGP/AMA position statements).
- [Privacy policy](https://bloomhealth.ai/privacy): Personal information handling under the Australian Privacy Principles.
- [Terms of service](https://bloomhealth.ai/terms): Service terms for healthcare organisations and individual users.
- [Responsible disclosure](https://bloomhealth.ai/.well-known/security.txt): RFC 9116 security.txt — contact security@bloomhealth.ai to report a vulnerability.

## For patients

- [For Patients](https://bloomhealth.ai/for-patients): Plain-language explanation for patients whose healthcare provider uses Bloom — what it does, how privacy is handled, how to opt out.

## Company

- [About Bloom](https://bloomhealth.ai/about): Built by healthcare IT veterans for Australian healthcare.
- [Contact](https://bloomhealth.ai/contact): General enquiries and sales contact form.